CGV MEMBERSHIP

LOYALTY POINT

We offer 4 membership levels which are: CGV U22 | CGV Member | CGV VIP | CGV VVIP. Every time you buy tickets or concession items, you will earn Points which can be redeemed for Drinks, Combos and Movie Tickets. each membership level will be announced annually at the end of the year.

PointsU22 | MemberVIPVVIP
Box Office 5% 7% 10%
VD: 100.000 VND 5 Points 7 Points 10 Points
Concession 3% 3% 5%
VD: 100.000 VND 3 Points 3 Points 5 Points

The loyalty point of each transaction will be rounded by the rules below: - From 0.1 to 0.4: round down (For example: 3.2 points are equal to 3 points) - From 0.5 to 0.9: round up (For example: 3.6 points are equal to 4 points)

Points earned from successful transactions will be recorded to your account on the next day. These points can be redeemed at all CGV Cinemas.

You cannot accumulate total spending for transactions paid by points. For example: With a transaction to buy tickets at 100.000 VND, you could: - Pay 80,000 VND + 20 points - Or pay 0 VND + 100 points

To easily check your loyalty points and transaction history, please visit My CGV on website or application.

The expiry of your accumulating points is after 2 years.

For example: The points you receive at 0:00 on 1 January 2019 will be expired at 0:00 on 1 January 2021.

BIRTHDAY GIFT

Let’s celebrate your Birthday with special gifts from CGV! - CGV U22: 01 free CGV Combo (1 Popcorn & 2 Drinks).

* On 23rd birthday, CGV U22 can get 01 free 2D/3D ticket. - CGV Member: 01 free CGV Combo (1 Popcorn & 2 Drinks).

- CGV VIP: 01 free CGV Combo (1 Popcorn & 2 Drinks) + 01 free 2D/3D ticket.

- CGV VVIP: 01 free CGV Combo (1 Popcorn & 2 Drinks) + 02 free 2D/3D tickets.

Note:

1. You can receive the benefits in your birth month. For example: Your birth month is in March, you can redeem your birthday gift anytime during 1st March and 31st March.
2. Only customers have at least 1 transaction within the last 12 months (before birth month) can redeem CGV birthday gift. In case you didn’t have any, you can make additional transaction to receive the benefit 2 days later. However, the date you redeem the birthday gift is still in your birth month.
3. If your birthday is on 29th February, you can redeem your birthday gift during 1st February and 28th February.
4. We need to double check your Date of Birth between your ID card with your CGV membership account, so please show your CGV member card and ID card to our staff to redeem your birthday gift. * If the date of birth in your account is not matched with the one on your ID card or your birthday already passed, you can get the benefit on your next birthday. In order to change your information about date of birth, please contact us at hoidap@cgv.vn.
5. Customers are required to register a membership account at least 72 hours and make at least 1 transaction at least 48 hours before redeeming the benefit.
6. Free CGV Combo includes 01 popcorn (sweet or salty flavor) & 02 big drinks. If you want to change the flavor, please pay for the surcharge.
7. Your birthday gift redemption is depended on the gifts’ availability at cinema.
8. Free 2D/3D ticket is applied for general seat or VIP seat in the general theater and not applied for 4DX, IMAX, GOLD GLASS, SWEETBOX, STARIUM, L’AMOUR, DOLBY ATMOS, PREMIUM, SCREENX.
9. Free ticket will be applied for all shows from Monday to Sunday (including holidays), but not applied for Sneak Show & Early Release.
10. The birthday gift is non-refundable and cannot be exchanged for cash.

CGV LEVEL

U22

- CGV U22 is a CGV membership program for customers who are from 12 to 22 years old with the below benefits:

- Special offer 45.000 - 55.000VND/2D(*)  ticket applied for all sessions from Monday to Friday (Not applied for Holidays/ Sneakshow or Early Release)

- Special price for concession combo:

+ My combo (1 medium drink + 1 medium propcorn): 45,000 VND/ combo.
+ CGV Combo (2 medium drinks + 1 medium propcorn): 75,000 VND/ combo.

- 01 free CGV Combo (1 popcorn & 2 drinks) on birthday month (from 1st to the last day of the month)

- 01 free 2D Ticket on the 23rd birthday

- Rate for accumulating reward point: 5% at Box Office, 3% at Concession Counter


(*)Please click HERE for more details

CGV MEMBER

CGV membership is a point-base membership program carter to frequent customers from 23 years old of CGV with the below benefits:

- 01 CGV Combo (1 popcorn & 2 drinks) on birthday month. - Rate for accumulating reward point: 5% at Box Office, 3% at Concession Counter. - A chance to join other special events/promotions only for CGV members.

CGV VIP 2018

Customers whose total spending in 2017 is from 5,500,000VND to under 10,000,000VND will become CGV’s VIP members in 2018 with the below special benefits:

- 08 2D/3D VIP tickets applied all days - 01 CGV Combo (1 popcorn & 2 drinks) and 01 2D ticket during your birthday month. - Rate for accumulating reward point: 7% at Box Office, 3% at Concession Counter

Note:

- Customer can exchange new membership card and enjoy benefits from 01st January, 2018 - Please kindly present your VIP card to redeem benefits at box office, or choose discount method Coupon when check out online via website and application. - 2D/3D movie tickets are not applicable for special cinemas: 4DX, IMAX, GOLD CLASS, SWEETBOX, STARIUM, L’AMOUR, DOLBY ATMOS, PREMIUM, SCREENX as well as Sneak Show and Early Release - 2D/3D movie tickets cannot be redeemed during Tet & Public holidays, except for the 2D/3D movie ticket receiving during your birthday week - Birthday month starts from your birthday until the next 30 days. - The benefits are valid from 01st January 2018 to 31st December 2018. The required accumulating total spend for membership level is subject to change every year, to which membership benefits will differ accordingly.

CGV VVIP 2018

Customers whose total spending in 2017 is from 10,000,000VND and above will become CGV’s VVIP members in 2018. As our most valuable customers, you are entitled to VVIP-exclusive privileges:

- 01 VVIP gift (includes 1 VVIP Movie Pass & 1 CGV exclusive planner notebook) - 10 2D/3D VIP tickets applied all days - 01 CGV Combo (1 popcorn & 2 drinks) and 02 2D tickets during the month of your birthday - Rate for accumulating reward point: 10% at Box Office, 5% at Concession counter - And special opportunities to join exclusive events for VVIP

Note:

- Customer can exchange new membership card and enjoy benefits from 01st January, 2018 - Please kindly present your VIP card to redeem benefits at box office, or choose discount method Coupon when check out online via website and application. - 2D/3D movie tickets are not applicable for special cinemas: 4DX, IMAX, GOLD CLASS, SWEETBOX, STARIUM, L’AMOUR, DOLBY ATMOS, PREMIUM, SCREENX as well as Sneak Show and Early Release - 2D/3D movie tickets cannot be redeemed during Tet & Public holidays, except for the 2D/3D movie ticket receiving during your birthday week - Movie Pass has 2 options for customers to choose: + Option 1: 01 VVIP movie voucher applicable for CGV special theatres: 4DX, GOLD CLASS, IMAX, STARIUM, PREMIUM, SWEETBOX, SCREENX + Option 2: 01 movie voucher applicable for 2D & 3D cinemas + 01 free CGV Combo (1 popcorn & 2 drinks) - Birthday month starts from your birthday until the next 30 days. - The benefits are valid from 01st January 2018 to 31st December 2018. The required accumulating total spend for membership level is subject to change every year, to which membership benefits will differ accordingly

MANAGE YOUR CGV MEMBERSHIP ACCOUNT

My CGV gives you complete control over your membership account. By logging in, you can:

- Check and update your account details - Manage your points earning and saving - Register gift card, voucher or coupon into your membership account - Review transaction history

For your convenience, we will send you our CGV Movie News weekly so you can find out about our latest Movie Release, News and Offers. Update your profile with valid email address, phone number and postal address to always get up-to-date with CGV!

CAN WE HELP?

We hope with CGV Cinemas membership, you will find that movie experience is enjoyable and rewarding. If you have any enquiries, please email our Customer Service at hoidap@cgv.vn or call hotline 1900 6017 (8:00 – 22:00 Monday to Sunday, including Public Holidays). For full details and to view our applicable Term & Conditions, please visit https://www.cgv.vn/en/membership-terms-conditions/